Job Openings

Manager, Thunder Woman Healing Lodge Kingston Rd. Residential Program

Position Title: Manager – Kingston Rd Residential Program
Reports To: Director of Programs and Executive Director
Salary Range: $77,760 – $87,415
Starting Salary: Level 1 or 2 ($77,760 – $80,00) depending on skills and experience
Hours: 37.5 hrs/week (Evening and weekend availability required)
Classification: Full-Time, Management
Location: TWHLS Kingston Rd (24/7 staffing and after-hours response required)

Organizational Overview:

Thunder Woman Healing Lodge Society (TWHLS) is an Indigenous-led healing lodge that provides culturally grounded, trauma-informed supports to Indigenous women, especially those impacted by the justice system. While we adhere to the regulations and protocols required by federal and provincial bodies, as we work towards becoming an established Section 81 Healing Lodge. All the TWHLS staff are expected to advance the work of the healing lodge through compassion, understanding, and care for all our relations. All staff are guided by the Seven Grandfather Teachings: Respect, Honesty, Truth, Humility, Courage, Wisdom, and Love.

Position Summary:

The Manager – TWHLS Residential Program provides leadership and operational oversight of a transitional residential program supporting Indigenous women and gender-diverse individuals exiting incarceration. The 24-hour staffed program offers housing, reintegration supports, and wraparound services aligned with justice system reform and TWHLS mission and values.

The Manager is responsible for staff supervision, policy development, programming and facility operations, compliance with CSC and legislative requirements, and collaboration with internal and external stakeholders. The Manager plays a key role on the agency’s management team, contributes to organizational planning, and supports the development and evaluation of trauma-informed and gender- responsive programming.

Core Responsibilities:

1. Leadership & Management

Serve as a member of the agency’s management team, contributing to strategic planning, organizational goal setting, and cross-team collaboration
Participate in regular management team meetings and contribute to policy development that reflects agency mission, vision, and anti-oppressive principles.
Develop, recommend, and implement the operational plan and measurable program
Analyze and implement changes in response to evolving CSC requirements and residential
Facilitate the ongoing review of program philosophy, service delivery models, and staff training
Promote and integrate trauma-informed, gender-responsive, and Indigenous principles in all aspects of operations.

2. Staff Supervision & Development

Supervise residential staff, case managers, and casual/on-call
Lead recruitment, onboarding, scheduling, orientation, training, and performance
Provide clinical and administrative supervision, including individual check-ins and weekly team
Manage disciplinary processes and resolve workplace issues to support team morale and service
Coordinate student placements in collaboration the Program Manager
Approve timesheets and staff-related expenses and verify hours

3. Program Operations & Compliance

Oversee day-to-day management of the residence to ensure safe, smooth 24/7
Ensure proper staffing coverage and maintain on-call availability for emergency
Lead the development and maintenance of all operational policies and manuals (e.g., shift changeover, emergency protocols, house rules).
Monitor resident intake and discharge processes, ensuring alignment with admission criteria and contractual obligations.
Coordinate and facilitate house meetings, establishing agendas and inviting external speakers when appropriate.
Maintain compliance with the Residential Tenancies Act, CSC standards, the agency’s Health and Safety plan, and relevant codes and legislation.
Monitor facility-related concerns, including maintenance, pest control, and safety

4. Resident Support & Reintegration

Oversee case management services and ensure consistent, supportive engagement with
Review case files, clinical documentation, shift notes, and communication
Develop reintegration strategies with each resident, including access to housing, employment, life skills, and wraparound supports.
Liaise regularly with CSC parole officers, institutions, and police to support clients and ensure legal conditions are met.
Monitor resident compliance with parole conditions and facilitate early interventions to prevent breaches or crises.

5. Financial Oversight & Reporting

Prepare and monitor program budgets, adjusting for variances and ensuring adherence to funding guidelines.
Track and reconcile expenditures for residential operations and programming
Approve program-related purchases and manage petty
Maintain and analyze program statistics, billing reports, and performance
Draft and submit timely internal reports, funding reports, and compliance documentation to CSC and the Director of Programs.

6. Community Engagement & Sector Participation

Build and maintain partnerships with correctional institutions, housing providers, and Indigenous and non-Indigenous community-based services.
Represent the program in community networks and professional associations such as the National Sec 81/84 Council.
Participate in internal and external committees, working groups, and training
Liaise with government officials, funders, and stakeholders to promote service integration and system navigation.

Qualifications:

Undergraduate degree in Social Work, Social Services, or related field (Master’s preferred).
Minimum 5 years’ experience working with criminalized or justice-involved
At least 3 years in a leadership or supervisory role, preferably in a residential or 24/7
Demonstrated knowledge of CSC programs, Statements of Work, and relevant legislation including the Residential Tenancies Act.
Awareness and understanding of MMIWG and the overincarceration of Indigenous
Experience with trauma-informed care, harm reduction, and conflict de-
Understanding of intergenerational trauma
Strong administrative, case management, and policy development
Ability to use Microsoft 365 and database systems for record keeping and
Valid police record check and ability to secure CSC reliability

Working Conditions:

On-site at a 24/7 residential location; must be available for after-hours
Exposure to crises requiring urgent intervention or de-escalation.
Occasional travel to external meetings, community sites, or agency
Mix of administrative, direct-service, and operational oversight

How to Apply:

To apply, please send your resume and cover letter to Patti Pettigrew. Indigenous applicants will be considered first in accordance with our commitment to equitable and culturally safe hiring practices. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Deadline:

Open until the position is filled.

Casual/Relief Lodge Support Worker

Job Title: Casual/Relief Lodge Support Worker
Location: Toronto (Annex)
Hourly Pay: $25.45
Employment Type: Casual/Relief – Weekends and On-Call
Reports to: Lodge Managers

Organization Overview:
Thunder Woman Healing Lodge Society (TWHLS) is an Indigenous-lead healing lodge that provides culturally grounded, trauma-informed supports to Indigenous women, especially those impacted by the justice system. While we adhere to the regulations and protocols required by federal and provincial bodies, we are not a correctional facility. All the TWHLS staff are expected to advance the work of the healing lodge through compassion, understanding, and care for all our relations. All staff are guided by the Seven Grandfather Teachings: Respect, Honesty, Truth, Humility, Courage, Wisdom, and Love.

Job Summary:
The Support Worker’s Role is to be a positive role model in the residential Lodge program. They are an integral part of the team helping support the Counsellors manage day to day tasks and ensuring that lodge and clients’ needs are met. Support Workers provide support and services to women who are residents at the Lodge. The position is part of the Healing Lodge team and is under the direct supervision of the Lodge Managers.

Specific Duties and Accountabilities:

Support residential clients using a holistic approach focused on healing, rebuilding, and attending to practical needs. Specific duties will be outlined by Supervisor based on time of shift.
Provide appropriate professional understanding and intervention in response to emotional, behavioural, physical, and cultural needs of clients.
Complete all necessary documentation, including written records/reports, case notes and checklists.
In collaboration with Case Worker and Counsellors, provide guidance to clients in relation to mental, emotional, physical, and cultural supports.
Maintain security and safety of house and adhere to all TWHLS safety protocols.

Support New Clients:

Urine screen new clients.
Perform belonging searches.
In collaboration with the other lodge staff, ensure all intake procedures are completed.

Assist clients with obtaining methadone/medication/dental:

Accompany clients to methadone clinic to observe dose and to pick up prescription(s).
Coordinate medical and prescription pick-ups from appropriate pharmacies.
Arrange for medical/drug cost coverages for residential clients.
Store, label, and dispense medication as advised by doctors and pharmacists.
Arrange for dental care and coverages for residential clients.

Groups Outings/Outings in Community:

Have clients sign waivers forms for specific outings.
Collaborate with Counsellors to support residential clients on outings.
Assist clients with transportation to obtain personal items such as clothes and documents.
Accompany residential clients to the store for essential items.
Drive clients to appointments and essential trips using the TWHLS van or by public transport.

Grocery Shops:

Organize dinner schedule and grocery list each week.
Sharing life skills with clients, budgeting, and selecting nutritious food, preparing grocery lists, food storage and any other knowledge sharing.

Chores:

Delegate chores at the beginning of the week and ensure responsibilities are completed.

Other Duties:

As may be assigned by TWHLS Management.

Knowledge and Skills:

Maintain confidentiality
Exercise good judgement
Effective conflict resolution skills
Positive communication
Discretion in dealing with sensitive and confidential information
Minimum 2 years work experience working with Indigenous women preferably in a residential setting.
Experience working with Indigenous clients and clients involved in the correctional system.
Experience in case management and managing a full caseload.
Knowledge and awareness of issues related to homelessness and incarceration and the community resources Indigenous women need to transition successfully to independent living.
Excellent organizational, and time management skills.
Strong interpersonal, written, and verbal communication skills.
Class “G” valid driver’s license is an asset.

How to Apply:
To Apply, please send your resume and cover letter to Lauren Lavallee. Indigenous applicants will be considered first in accordance with out commitment to equitable and culturally safe hiring practices.

Deadline:
Friday, October 31, 2025, at 5:00pm

Request For Expressions of Interest (EOI). Indigenous Artists – Logo Redesign

Introduction

Thunder Woman Healing Lodge Society (TWHLS) is seeking an Indigenous* graphic artist or artist/illustrator to design a new symbol and wordmark to anchor the organization’s branding.
Interested Indigenous* artists should reply to this EOI with a statement of artist interest, initial concept drawings, portfolio examples, and resume or summary qualifications by February 3rd, 2025.
TWHLS will select up to three artists to further develop their logo proposals.

Selected artists will be notified by February 10th;
Each selected artist will receive an honorarium of $1,000 to develop and present their design concepts for Board review by March 3rd, 2025.

* All First Nations (Status/Non-Status), Métis, and Inuit artists are eligible to apply. Please note that verification of Indigenous identity is required.

Logo Requirements

The finished logo must reflect the vision, mission, and values of TWHLS. To learn more, please visit twhls.ca
The finished logo should be a combined symbol and wordmark that can be reproduced in colour, black and white, or negative versions, as well as horizontal or vertical layouts. TWHLS will anchor its key branding colours to align with the logo.

Ability to provide files in vector format is an asset but artists working in non-digital media will be supported to digitize their work.

Submission Requirements

Please email Patti Pettigrew with:

Artist Statement expressing their motivation to design TWHLS’ logo and the Spirit of their concept (200 words max.)
Concept drawings showing proposed creative approach to the logo design.
Expectations of proposed artist fee if selected as the final candidate.
Artist biography / resume with contact information and outline of experience in logo design and graphic design / branding, if any.
A selection of reference images of past artwork examples.
Confirm preferred media for artwork (i.e. digital / traditional)

Selection Process

TWHLS will review all expressions of interest submitted. Selected artist(s) will be chosen based on artistic merit, professional experience and capacity to complete the project.

About TWHLS

Based in Toronto and Indigenous-led, Thunder Woman Healing Lodge Society (TWHLS) provides trauma informed, culturally appropriate services to First Nations (Status and Non-Status), Métis, and Inuit 2SLGBTQIA+ women involved with the judicial system and survivors of inter-generational trauma.

We believe the best way to reduce the persistent over-representation of Indigenous women in jail is to create opportunities for us to thrive. Our Healing Lodge at 2217 Kingston Road will provide Indigenous women with safe accommodation and culturally appropriate supports to recover from their experiences of trauma, restore balance, and gain skills for independent living.

Grounded in the Seven Grandfather Teachings and the Medicine Wheel, our programming focuses on a holistic experience that meets the emotional, physical, spiritual, and mental aspects of the individual. Support programs address historical traumas, promote reconnection to culture and community, and foster life skills needed to journey toward balance and independence.