Lodge Manager
Job Summary
TWHLS is an Indigenous healing lodge. While we adhere to the regulations and protocols required by federal and provincial bodies, we are not a correctional facility. All TWHLS staff are expected to advance the work of the healing lodge through compassion, understanding, and care for all our relations. Staff are expected to demonstrate the qualities of the Seven Grandfather Teachings: Respect, Honesty, Truth, Humility, Courage, Wisdom, and Love. All TWHLS staff are required to work on location at the Lodge or the Administrative Office.
The Lodge Manager supports with the oversight of staff and operations of the residential support lodge called Niigaan M’Nikeng. They are responsible for ensuring the safety of staff and members, as well who attend at the Lodge on any given day by following policy and protocol as recorded in the Employee Manual and any new procedures that are enacted by the Executive Director.
Specific Duties and Accountabilities
- Promote and demonstrate mission, values, and standards of the organization through example and consistent behaviour.
- Create team schedules and delegate tasks to ensure proper workflow.
- Monitor staff performance and identify areas of improvement.
- Address concerns or issues involving staff appropriately.
- Participate with TWHLS Management ON-CALL cycle.
- Provide ongoing support to lodge staff including training and capacity building in partnership with the Program Manager and at direction of the Executive Director.
- Assist with development of a positive, healthy, and safe work environment in accordance with
- appropriate legislation and regulations.
- Establish good working relationships and collaborative arrangements with community groups, and other organizations.
- Administrative needs within the lodge.
- Assists with reporting and gathering statistics in partnership with the Manager of Programs and under the direction of the Executive Director.
- Processes all accounts payables related to expenses incurred by the organization and submits them for approval and payment in a timely way.
- Assists the Lodge Manager in a culturally safe way through conflict, crisis, and other situations that may arise at the lodge.
- Recognize that this role must be flexible and constantly evolving to better serve TWHLS, our members and our community.
- Pursue professional development opportunities when able to ensure best-practice in skill and experience within the role.
Other Duties
- Maintain confidentiality both internally at TWHLS and externally, and use discretion in all things
- Exercise good judgement
- Effective conflict resolution skills
- Positive communication
- Comply with agency Health and Safety plan
- Comply with agency Policies and Procedures
- Other duties as assigned by the Management Team
If you meet all the above qualifications and can demonstrate this in your cover letter and resume, please apply by submitting to Patti Pettigrew.
We thank all applicants and respectfully advise that only those candidates selected for an interview will be contacted.
** We strongly urge Indigenous (First Nations, Metis and Inuit) individuals to self-identify and apply
Hours of Work: 37.5 hours/week, full-time
Reports to: Program Manager, Executive Director
Lodge Support Worker (Full-Time)
Job Summary
TWHLS is an Indigenous healing lodge. While we adhere to the regulations and protocols required by federal and provincial bodies, we are not a correctional facility. All TWHLS staff are expected to advance the work of the healing lodge through compassion, understanding, and care for all our relations. Staff are expected to demonstrate the qualities of the Seven Grandfather Teachings: Respect, Honesty, Truth, Humility, Courage, Wisdom, and Love. All TWHLS staff are required to work on location at the Lodge or the Administrative Office.
The Support Worker’s Role is to be a positive role model in the residential Lodge program. They are an integral part of the team helping support the Counsellors manage day to day tasks and ensuring that lodge and clients’ needs are met. Support Workers provide support and services to women who are residents at the Lodge.
The position is part of the Healing Lodge team and is under the direct supervision of the Lodge Manager.
Specific Duties and Accountabilities
- Support residential clients using a holistic approach focused on healing, rebuilding, and attending to practical needs. Specific duties will be outlined by Supervisor based on time of shift.
- Provide appropriate professional understanding and intervention in response to emotional, behavioural, physical, and cultural needs of clients.
- Complete all necessary documentation, including written records/reports, case notes and checklists
- In collaboration with Case Worker and Counsellors, provide guidance to clients in relation to mental, emotional, physical, and cultural supports
- Maintain security and safety of house and adhere to all TWHLS safety protocols.
Support New Clients
- Accompany clients to have COVID-19 test completed.
- Urine screen new clients.
- Perform belonging searches.
- Provide meals to clients while in quarantine.
- In collaboration with the Intake Liaison, ensure all intake procedures are completed.
Assist clients with obtaining methadone/ medication
- Accompany clients to methadone clinic to observe dose and to pick up prescription(s).
- Coordinate medical and prescription pick-ups from appropriate pharmacies, e.g., carries.
- Accompany clients to pharmacy to pick up carries, coordinating with Case Worker.
- Coordinate and address medical/drug cost coverages for residential clients to facilitate pharmacy pick-ups.
Groups Outings/ Outings in Community
- Have clients sign waivers forms for outings (depending on the outing).
- Collaborate with Counsellors to support residential clients on outings.
- Assist clients with transportation to obtain personal items such as clothes and documents.
- Accompany residential clients to the store for essential items.
- Drive clients to appointments and essential trips using the TWHLS van or by public transport.
Grocery Shops
- Organize dinner schedule and grocery list each week.
- Sharing life skills with clients, budgeting, and selecting nutritious food, preparing grocery lists, food storage and any other knowledge sharing.
Chores
Delegate chores at the beginning of the week and ensure responsibilities are completed.
Other Duties
As may be assigned by TWHLS Management.
Knowledge and Skills
- Maintain confidentiality
- Exercise good judgement
- Effective conflict resolution skills
- Positive communication
- Must be available weekend, day and overnight shifts
- Discretion in dealing with sensitive and confidential information
- Minimum 2 years work experience working with Indigenous women preferably in a residential setting.
- Experience working with Indigenous clients and clients involved in the correctional system
- Experience in case management and managing a full caseload
- Knowledge and awareness of issues related to homelessness and incarceration and the community resources Indigenous women need to transition successfully to independent living
- Excellent organizational, and time management skills
- Strong interpersonal, written, and verbal communication skills
- Class “G” valid driver’s license an asset.
If you meet all the above qualifications and can demonstrate this in your cover letter and resume, please apply by submitting to Patti Pettigrew.
We thank all applicants and respectfully advise that only those candidates selected for an interview will be contacted.
** We strongly urge Indigenous (First Nations, Metis and Inuit) individuals to self-identify and apply
Pay: $24.45/hour
Hours of Work: 37.5 hours/week (Monday – Friday 1:00pm-9:00pm)
Reports to: Lodge Managers
